Emergency Maintenance

During non-business hours and on weekends, Emergency Maintenance is available by calling +266 (22) 31 3736. Please speak slowly and leave a clear message with the time, address and a phone number where you can be reached easily. Call this number only in a serious emergency such as a flood, power failure to the whole unit, elevator breakdown, no heat, or when someone,s safety is at immediate risk. Remember to speak slowly & clearly. Should the issue not be deemed a legitimate emergency, you could be charged for our time.

Notice of Entry

Our protocol requires that at least 24 hours notice is provided before we enter your home to do repairs or conduct an inspection, unless it is an emergency situation or you have given us permission ahead of time. All repairs will be done during business hours, 8:00 a.m. and 4:00 p.m., Monday through Friday

Unit inspections occur annually and we will send out notices of the inspection schedule before we come into your home to perform inspections.

Maintenance Request Form (Non-Emergency)

Use this form to request routine maintenance to your residence. All form fields are required. If your request is made outside of regular work hours (8:30 a.m. to noon, 1:45 p.m. to 4:30 p.m) and is urgent - for example, no heat, flood, locks broken - please call us at +266 (22) 31 3736. If you leave a message, please clearly state your flat name, door number,your name and description of the problem, and indicate whether we can enter if no one is home.

Unless it is an emergency or we have provided 24 hours' notice to you, we will not enter unless you give permission, which means that your work will not be performed as quickly as you or we want.

Work is also prioritized, so a ripped screen will take longer to repair than a blocked toilet. Work required as a result of resident action is subject to service charges.

Maintenance form

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Developments and property owned by the Corporation

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Lesotho Housing and Land Development Corporation Headquarters, Constitution Rd, Maseru 100.

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Leseli flats: Situated in Hills View, Double story rental flats with three bedrooms, spacious enough to accommodate large sized families with backyards and separate car parking

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Kuena flats: Two bedroomed housing, Ideal for medium sized families, situated right in the heart of town. Carports available

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Letsie flats: Bachelors flats, Ideal for newly married couples and single occupants, available in one bedroom. Large garden with lawn in the backyard and paving in front and a carport available